Phoenix Print Shop Case Study
Meet Our Partners
We are a dedicated team of professionals committed to delivering exceptional printing services that bring your creative visions to life. At Phoenix Print Shop, we combine cutting-edge technology with a passion for innovation to provide you with top-notch prints that exceed your expectations.
Our mission is to empower businesses, artists, and individuals by offering customized printing services that make a lasting impact. We strive to be the go-to source for all your sticker printing needs, providing unparalleled quality, reliability, and creativity in every print.
The Challenge
Before Sticker Builder, everything was manual. Customers would email or message us their artwork, size, quantity, and material. We had to reply back and forth to clarify details, create a mockup, and send a quote each time. Nothing was streamlined — every order required hands-on attention.
Preparing quotes and production files easily took 10–30 minutes per customer, sometimes longer depending on complexity. Proof approval required creating a layout manually, emailing a PDF, waiting for changes, then updating it again. It slowed things down daily and created a backlog when volume was high.
Before the Sticker Builder was implemented, the collaboration between our graphic designers and clients was very hands-on: clients would request changes multiple times, and our graphics team often had to stop other projects to make small adjustments; as a result the proof approval process regularly held up or delayed other projects, especially during rush periods, and even simple sticker orders could slow down bigger or more profitable jobs.
The Solution
Sticker Builder has simplified production dramatically. Files come in ready to print with cutlines, sizing, and layout already correct. We used to spend time fixing artwork; now the workflow is almost instant. The tool reduced manual prep time and allows us to process more orders each day.
Before implementation, personalized stickers were roughly 15–20% of our revenue. With the Sticker Builder, it’s grown to about 35–40%, mainly because ordering is easier and customers buy more frequently. We noticed a clear increase in same-session purchases. Customers no longer abandon the process to ask questions. The instant preview and pricing help people finalize orders right away instead of messaging us first. We’ve seen fewer basic questions and fewer messages about sizing, pricing, and proofs. This reduced customer support workload by at least 30–40%, letting us focus on production instead of answering repetitive questions.
The visual presentation encourages customers to explore premium materials and specialty shapes. Options like holographic, glitter, and clear stickers get chosen more often now because customers can see how they’ll look instantly.
Since implementing Sticker Builder with automatic online proofs customers very rarely request a manual proof — around 5–10% of customers. Usually only when they want a custom shape or have a very specific request. Most buyers trust the preview and place their order without needing help.
The Result
- Faster turnaround times
- Fewer manual design tasks
- Higher order volume
- More upsells on premium materials
- Less customer confusion and fewer questions
- A smoother, more professional buying experience
- More time to focus on large projects and production
Overall, it made our sticker workflow nearly automated compared to how manual it used to be.
Top 3 benefits of using Sticker Builder for Phoenix Print Shop
For our company, the top three benefits of using Sticker Builder are:
- Automatic ready-to-print files with cutlines — saves hours of prep time.
- Instant customer previews — increases conversion rate and reduces revisions.
- Less manual communication — customers can complete the whole order on their own, freeing up our staff and speeding up production.
Customers Feedback
Customers feedback has been very positive. They say it’s fast, simple, and fun to use. Many mention they appreciate not having to email proofs back and forth. Small-business owners especially love saving time.
They love being able to upload designs, adjust sizes, choose shapes, and instantly preview their sticker. It makes the buying experience smoother and more fun. It gives them confidence in what they’re buying. Many customers now complete the order on their own without messaging us first.